BPA (Business Process Automation)

Virtual Mailroom & BPA


COMPUCOM Inc.’s Virtual Mailroom Business Process Automation Service is for Invoices, Claims, and other vital documents. Paper is easy to lose, needs to be physically processed, manually delivered, filed and retrieved. In addition, keeping track of these files is no easy task. Not to mention regulatory compliance and risk management issues.

COMPUCOM Inc. scans all of your organizations Invoices, Claims, or other mail the day it arrives, instantly creating an audit trail. We then electronically distribute that mail immediately to the proper person / department. Your staff can now be knowledge workers instead of manual document laborers. There will be much less need to make copies, cutting your costs even further. 


Eliminate the slow response times that can have a disastrous impact on your customer’s satisfaction levels. 86% of consumers have quit doing business with a company because of a poor customer experience, it pays to respond quickly. It is estimated that it takes on average 18 minutes to locate a document. Think about the time that is being wasted, while your customer just waits.

With so many documents to manage and store, storage costs can also become an issue quickly. Filing cabinets use up valuable office space and offsite storage and retrieval costs can quickly mount up.

It is estimated that switching to a paperless office can result in a 60-70% reduction in costs associated with record management.

How It Works


  • We receive Invoices, Claims, and other vital documents directly from you, or from your PO box
  • We open envelopes and scan the documents (invoices, claims, forms, etc.)
  • We verify all documents have been captured properly in our quality control department
  • We process all the documents including all of the data entry that is required
  • We upload the images and metadata wherever you determine (Your server, accounting/ERP system, your document management system or our ImageSilo solution).
  • All workflow processes, even custom processes, can also be automatically triggered



Let our virtual mailroom service give you the security you need, improve your employees productivity and improve your customer service. All while saving your organization time & money.

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